Problem Statement 

A U.S. county government faced mounting challenges in processing and indexing physical property records such as deeds, titles, and land agreements. These documents—often handwritten or poorly scanned—needed to be digitized, searched, and stored for legal and civic access.

Key issues included:

• Manual entry of grantor/grantee data from physical and scanned documents was slow, error-prone, and costly.
• Decades of backlogged physical records needed digitization and classification.
• Inconsistent document formats hindered automated workflows and legal lookup.

• Clerical teams were overloaded, delaying property updates and public access.

These gaps strained operations, slowed down legal reviews, and made compliance more difficult.